So are VWs/Jettas as problematic/maintenance intensive as many people
claim? Are the dealerships/customer service so bad?
Thanks.

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Mac Cool
Matt B. - 21 Apr 2007 04:46 GMT
> So are VWs/Jettas as problematic/maintenance intensive as many people
> claim?
They're not Hondas or Toyotas. But they don't drive like a Honda or Toyota
either. :)
>Are the dealerships/customer service so bad?
I have the general impression that this is more or less the case. From my
own experience it's ranged from "rather disappointing" to "didn't totally
suck" depending on the dealer. The key is finding either the right (good)
dealer or the right independent shop.
dave AKA vwdoc1 - 21 Apr 2007 05:09 GMT
find out how others rate the VW/Audi dealers in your area
http://1.8t.org/dealers/
search for repair shops in your area
http://cartalk.com/ (Use MECHANICS FILES to review a shop in your area )
OK why does your wife want an '06 Jetta TDI?
Gotta take the bad with the good! ;-)
Things I like to stay away from...............power windows and automatic
transmissions.

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later,
dave
(One out of many daves)
>> So are VWs/Jettas as problematic/maintenance intensive as many people
>> claim?
[quoted text clipped - 8 lines]
> suck" depending on the dealer. The key is finding either the right (good)
> dealer or the right independent shop.
Matt B. - 21 Apr 2007 06:10 GMT
> Things I like to stay away from...............power windows and
Impossible to find a recent jetta w/o them as they're standard on US models.
Mac Cool - 21 Apr 2007 05:35 GMT
Matt B.:
> They're not Hondas or Toyotas. But they don't drive like a Honda or
> Toyota either. :)
Having never owned any of the three, I don't know what you mean.

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Mac Cool
Matt B. - 21 Apr 2007 06:11 GMT
> Matt B.:
>
>> They're not Hondas or Toyotas. But they don't drive like a Honda or
>> Toyota either. :)
>
> Having never owned any of the three, I don't know what you mean.
Honda and Toyota = usually very reliable and great point A to B appliance
but many say they just don't have the same engaging driving feel that VWs
have.
D&LBusch - 21 Apr 2007 12:03 GMT
I've had only good experiences with Dealer Service department - and only bad
with the sales department and VW Customer service. The cars are fun to
drive and probably over engineered (IMHO). VW Customer service bails when
you actually want them to solve a problem - They've completely bailed on the
OnStar issue. My Onstar on my 04 Passat will stop working on Dec. 31, even
though the vehicle will still be under warranty - all VW does is say that
they are sorry for the inconvenience.
David
>> Matt B.:
>>
[quoted text clipped - 6 lines]
> but many say they just don't have the same engaging driving feel that VWs
> have.
Rico - 22 Apr 2007 22:40 GMT
>So are VWs/Jettas as problematic/maintenance intensive as many people
>claim? Are the dealerships/customer service so bad?
>
>Thanks.
I've got an '02 Jetta Wagon auto trans TDi and love it except that it leaks
in a hard rain. Though fighting with the subroof drain seems to have that
cured. But I'm still waiting before I decide the problem is over. Other
then this though I couldn't be more pleased. I particularly like that one
of the 'gas' stations in my area carries B20, buying the soybeans literally
from local farmers. There is no greater satisfaction then knowing 20 cents
of every dollar in fuel is going to local farmers and not to bin Laden and
his buddies. (I know it still keeps oil prices high, but allow me my
illusions)
fundamentalism, fundamentally wrong.
William Maslin - 24 Apr 2007 00:34 GMT
> >So are VWs/Jettas as problematic/maintenance intensive as many people
> >claim? Are the dealerships/customer service so bad?
[quoted text clipped - 4 lines]
> in a hard rain. Though fighting with the subroof drain seems to have that
> cured.
If the leak continues, you might want to remove the pollen filter access
cover and makes it's not broken. Either a VW tech or the guys who
replaced the windshield apparently broke the rear corner off of it on
our daughters 2003 Jetta, and water leaks onto the front passenger floor
when it rains hard.
Bill
78 Rabbit...10/77 - 4/02 82 Convertibles(s)...since 93
95 Golf GL...since 11/99
07 Passat 2.0T
06 GTI DSG
Take out the CAT to reply by email
Pete LaFlamme - 23 Apr 2007 15:51 GMT
In 1998 I leased an Audi A4 V6 Avant, when the lease was up I leased a
2000.5 Passat V6 Wagon, when that lease was up I leased a 2004 V6 Touareg,
then I purchased a 2003 Jetta GLX, when the 2004 Touareg lease was up I
leased a 2007 Touareg V6.
All of the vehicles were acquired and serviced at the same dealership.
During this period (almost 7 years and more than 200,000 miles) I have not
had any problems with any of the vehicles.
Guess what brand my next car will be?
> So are VWs/Jettas as problematic/maintenance intensive as many people
> claim? Are the dealerships/customer service so bad?
>
> Thanks.
No Spam Please - 24 Apr 2007 03:50 GMT
> In 1998 I leased an Audi A4 V6 Avant, when the lease was up I leased a
> 2000.5 Passat V6 Wagon, when that lease was up I leased a 2004 V6 Touareg,
[quoted text clipped - 6 lines]
>
> Guess what brand my next car will be?
Toyota?
Peter Parker - 28 Apr 2007 19:01 GMT
>> In 1998 I leased an Audi A4 V6 Avant, when the lease was up I leased a
>> 2000.5 Passat V6 Wagon, when that lease was up I leased a 2004 V6 Touareg,
[quoted text clipped - 8 lines]
>>
>Toyota?
That's not a throw-away car like he's been doing. I say KIA!!!!

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Jeeps and dubs and everything's nice...
Mac Cool - 01 May 2007 15:33 GMT
Well my wife is resigned to buying a Jetta. The good news, for what it's
worth, is that the TDI seemed to do better than the gas engine in the
recent Consumer Reports.
Someone gave me a link to a website that shows feedback on VW dealerships
http://1.8t.org/dealers/?fz=27529&fzr=25&sd=desc
only the info was pretty old. The newest feedback was about 1.5 years old,
most was much older. Are there any other sources of dealer satisfaction
info?

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Mac Cool
Jim Behning - 02 May 2007 02:29 GMT
>Well my wife is resigned to buying a Jetta. The good news, for what it's
>worth, is that the TDI seemed to do better than the gas engine in the
[quoted text clipped - 5 lines]
>most was much older. Are there any other sources of dealer satisfaction
>info?
Did you say where you live? tdiclub.com may be a better place to ask
your tdi questions. I have had good luck with my 2003 tdi. A few minor
parts and only 3 visits to get a defective seat belt replaced under
warranty.
No Spam Please - 24 Apr 2007 03:50 GMT
> In 1998 I leased an Audi A4 V6 Avant, when the lease was up I leased a
> 2000.5 Passat V6 Wagon, when that lease was up I leased a 2004 V6 Touareg,
[quoted text clipped - 6 lines]
>
> Guess what brand my next car will be?
Toyota?
William Maslin - 24 Apr 2007 00:41 GMT
> So are VWs/Jettas as problematic/maintenance intensive as many people
> claim? Are the dealerships/customer service so bad?
Depends on the dealer. And it's probably best to buy an extended
warranty if you're going to keep the car after the factory warranty runs
out. VWs have many fine qualities but they definitely require more
repairs.
With respect the the 2006 TDI...I wouldn't buy one. You will almost
certainly have to pay full sticker price PLUS IMO they're overpriced to
start with. VW will be bringing out improved diesels in 2008 and other
manufacturers will also join the diesel club soon. For example, Honda
will be selling a 2.4 diesel Accord (a cleaner version of one that they
already sell in Europe) in 2009.
Bill
78 Rabbit...10/77 - 4/02 82 Convertibles(s)...since 93
95 Golf GL...since 11/99
07 Passat 2.0T
06 GTI DSG
Take out the CAT to reply by email
pfjw@aol.com - 25 Apr 2007 12:18 GMT
> So are VWs/Jettas as problematic/maintenance intensive as many people
> claim? Are the dealerships/customer service so bad?
[quoted text clipped - 3 lines]
> --
> Mac Cool
My general take on VWs is that they are not "owner-friendly" cars in
the same way as those from the Pacific Rim, nor are they as elaborate
as are most US-flag vehicles.
They require scrupulous maintenance for a fact, something that
(apparently) few dealer-shops are willing to undertake and some owners
find shocking in cost. Diesels are just a bit "more-so" in this regard
as well. Then, anyone coming from a "loaded" US-flag car... pick
one... Taurus, Impala, whatever, will find the VW rather sparton in
interior appearance.
That being written, if properly and carefully maintained they will run
near-as-matters forever. We are presently running an 87 Westie with
328,000 miles on it (second engine). We have gotten six figures out
of three diesels, but size requirements have taken us to larger Euro-
wagons (Saab & Volvo) as the Passat is mightily costly (and thirsty,
and slow) as compared to either of these... which I found quite
surprising when we were doing the research. We also run a 99 Winnie,
but that is a baby at 62,000 miles.
We also have access to a very good shop that is well-equipped, has
been in operation, owned and managed by the same family for over 40
years, and is reasonable in cost (Hillside Auto, Jenkintown, PA). That
it also happens to be within brisk walking distance is a help. And the
local dealers are pretty good as well. Without this level of support
we would not run Euro-cars. Period.
So, if you are vague about oil-changes, and find the "recommended
service intervals" to be suggestions only, DO NOT get a VW (or Volvo,
or Saab, as it happens).
Peter Wieck
Wyncote, PA