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Car Forum / Volkswagen / Water Cooled Volkswagen Cars / March 20081.8T Oil - Warranty
There's a new VW dealer where I live. The old dealer sold VW/Porsche to the new owner and kept BMW. I recently took my 2003 Passat VW 1.8T in for maintenance. The shop ticket shows that the new dealer used Mobil 1 5/30 (or 0/30 -- I have the receipt at home right now) synthetic. I didn't see this oil on the list of "approved" oils that I received from VW when the engine warranty was extended, a few years ago, due to sludge problems. The old dealer used an approved Castrol synthetic. I went to VW's web site, but I couldn't find a list of approved oils. I then called VW and was basically given a run around. I was told that there isn't a master list that can be viewed or obtained by the general public or even VW turbo owners. I could only ask about a particular oil. I wasn't left with a warm and fuzzy feeling about the VW guy's competence given his general ignorance about the sludge problem and the extended warranty. Is there a newer list of oils that must be used to have the extended warranty apply? The following is from the materials I received a few years ago (with the listed oil omitted): Warranty extended to 8 yeas and unlimited mileage. Requirements: oil change 5000 miles/6 months Approved oils: VW 502.00 > The following is from the materials I received a few years ago > (with the listed oil omitted): > Warranty extended to 8 yeas and unlimited mileage. > Requirements: oil change 5000 miles/6 months > Approved oils: VW 502.00 Mobil's UK Web site shows their "5W-30" meeting VW 502.00, http://www.mobil.com/UK-English/Lubes/PDS/GLXXENPVLMOMobil_1_ESP_Formula_5W-30.asp their Polish site shows "5W-40" http://www.mobil.com/Poland-English/Lubes/PDS/GLXXENPVLMOMobil_Synt_S_5W-40.asp while the US Web site only mentions the "0W-40". http://www.mobil.com/USA-English/Lubes/PDS/GLXXENPVLMOMobil_1_0W-40.asp I guess you'll have to look at the barrel they pumped it out of. Be careful Web searching, since sometimes they show it as "502.00" and sometimes as "502 00".  SignatureBert Hyman | St. Paul, MN | bert@iphouse.com >There's a new VW dealer where I live. The old dealer sold VW/Porsche >to the new owner and kept BMW. [quoted text clipped - 22 lines] >Requirements: oil change 5000 miles/6 months >Approved oils: VW 502.00 If done by an authorized VW dealer, then by definition it is the correct oil. Just make 100% sure you keep your reciepts for *all* oil changes! ... > If done by an authorized VW dealer, then by definition it is the > correct oil. Just make 100% sure you keep your reciepts for *all* oil > changes! Well that works well for what is covered under the warranty, but if damage is not apparent until after the extended warranty is up the OP is still stuck. SignatureJoseph Meehan Dia 's Muire duit > ... >> [quoted text clipped - 5 lines] > but if damage is not apparent until after the extended warranty is > up the OP is still stuck. But if the failure occurs after the extended warranty is up, the owner is "screwed" regardless of what kind of maintenance was performed. That's why the warranty has an expiration period; they're not going to cover you forever. SignatureBert Hyman | St. Paul, MN | bert@iphouse.com >> ... >>> [quoted text clipped - 21 lines] >>> oil. The owner paid $10,000 for an engine. Keep your receipts , get a >>> lawyer, you will need it. <snip> > If done by an authorized VW dealer, then by definition it is the > correct oil. Just make 100% sure you keep your reciepts for *all* oil > changes! I wouldn't count on VWOA stranding by their dealers. There are still VW dealers that will fill that engine with conventional oil. ><snip> > [quoted text clipped - 4 lines] >I wouldn't count on VWOA stranding by their dealers. There are still VW >dealers that will fill that engine with conventional oil. By law they must. It is either that or you must do all your own oil changes, buying the approved oil yourself, and doing the work yourself. In that case you know 100% that the right oil is in there. > On Tue, 4 Dec 2007 08:26:57 -0800, "No Spam Please" > [quoted text clipped - 14 lines] > approved oil yourself, and doing the work yourself. In that case you > know 100% that the right oil is in there. The dealer used Mobil 5/30 -- FP Number 98HR05. I didn't get a hit on Google, Yahoo, or Copernic for Mobil 98HR05. The VW tech bulletin (copyright 2006) only shows Mobil Syst S ESP as meeting 502 00. Is this worth checking into with the dealer? In all my visits to the old-dealer, I never had the impression that the service rep knew what he was doing with respect to the sludge/warranty/approved oil issue. I'm not so much concerning whether Mobil is good -- that's more or less understood. I'm concerned about maintaining the warranty in effect. My gut reaction is to call the new dealer and ask exactly what it put in and how it justified use of the product unless it's the Mobil Syst S ESP or unless the dealer has a Tech bulletin and what it used is on the list. The bottom line is that I don't know 100% that the right oil was used. I never got that impression with the old dealer either unless I checked. >><snip> >> [quoted text clipped - 10 lines] > approved oil yourself, and doing the work yourself. In that case you > know 100% that the right oil is in there. That sounds like good advice. I know for a fact that as of a couple years ago one local dealership was using conventional 10W30 for everyone. nate Signaturereplace "roosters" with "cox" to reply. http://members.cox.net/njnagel We still have 1.8t owners who don't want to use synthetic in their engines. Go figure. Our repair orders have "customer requests synthetic oil" or "customer requests regular oil" printed on the repair order. >><snip> >> [quoted text clipped - 10 lines] > approved oil yourself, and doing the work yourself. In that case you > know 100% that the right oil is in there. > We still have 1.8t owners who don't want to use synthetic in their > engines. Go figure. Our repair orders have "customer requests synthetic > oil" or "customer requests regular oil" printed on the repair order. As I'm sure you know, not all 1.8T engines require synthetic. The transverse-mounted ones do just fine on conventional oil. > We still have 1.8t owners who don't want to use synthetic in their > engines. Go figure. Our repair orders have "customer requests synthetic [quoted text clipped - 16 lines] >> approved oil yourself, and doing the work yourself. In that case you >> know 100% that the right oil is in there. >><snip> >> [quoted text clipped - 6 lines] > > By law they must. What law is that? I just had an oil change at the dealer because my 04 Passat 1.8 was in forthe seat recall. They used conventional oil. When I questioned them I was told that the bulletin from VW still allowed Dino oil and that synthetic was merely and advisory. David >>><snip> >>> [quoted text clipped - 8 lines] > > What law is that? >I just had an oil change at the dealer because my 04 Passat 1.8 was in >forthe seat recall. They used conventional oil. When I questioned them I [quoted text clipped - 13 lines] >> >> What law is that? Google is your friend:. Look here: http://pics.tdiclub.com/data/500/vw_tb_17-05-04.pdf http://dejong947.com/audi/tsb/audi.tb.17-05-01.pdf http://www.vw.ca/SP/ca/pdf/en/oilchart.pdf I think the only Mobil 1 available in the US that meets VW 502 is 0w40 European > There's a new VW dealer where I live. The old dealer sold VW/Porsche > to the new owner and kept BMW. [quoted text clipped - 22 lines] > Requirements: oil change 5000 miles/6 months > Approved oils: VW 502.00 My new Passat 2.0T requires 502 spec. The only 502 spec Mobil Oil I could find here (Atlanta) was 0W40. The only other 502 Spec oil I fouind was Castrol Syntec 5W40. I change my own oil (too many cars to have someone else do it), and will continue to do so since this whole conversation about dealers not complying scares me some. Has anyone talked to VW of North America to report these dealers. I have contacts there (I work for Porsche) and would willingly gather data you have, verify it, and involve the people that can do something about it. Let me know, Joe > Google is your friend:. Look here: > [quoted text clipped - 33 lines] >> Requirements: oil change 5000 miles/6 months >> Approved oils: VW 502.00 > My new Passat 2.0T requires 502 spec. The only 502 spec Mobil Oil I could > find here (Atlanta) was 0W40. The only other 502 Spec oil I fouind was [quoted text clipped - 54 lines] >> from buying another VW. On another note. My Toyota requires full >> synthetic too, ANY.5-30 and documentation. Or its warranty is void too. >> My new Passat 2.0T requires 502 spec. The only 502 spec Mobil Oil I >> could find here (Atlanta) was 0W40. The only other 502 Spec oil I fouind [quoted text clipped - 75 lines] >>> are wound too tight . We aren't at war. it don't need to be this way. >>> Which is why VW still sucks. > There's a new VW dealer where I live. The old dealer sold VW/Porsche > to the new owner and kept BMW. [quoted text clipped - 22 lines] > Requirements: oil change 5000 miles/6 months > Approved oils: VW 502.00 For the past 1 1/2 months, I've been pestering the dealer in question to prove that the oil it used met VW 502.00. You would think it was a slam dunk to do so if the oil is in fact OK. I mean, you would think that the dealer had to use something for guidance on putting the right oil in the car and not just guess! After saying for the past 1 1/2 months that it was going to get proof from Mobil, the dealer finally gave up on that. I think he called VW and was told to put in an approved Mobil 1. The dealer changed out the oil this Saturday at no cost. He only had Mobil 1 0-40 on hand. I would have preferred 5-40 since I live in a hot climate. I checked my ticket for the oil change that caused my inquiry in the 1st place. All it shows for the oil is 6 qts 98HR05 Mobil 5W30. I didn't find anything on google or yahoo with this part number. Maybe it's a number for an approved oil, but I couldn't find anything on the web and the dealer couldn't come up with anything either. The ticket for Saturday's oil change shows 6 qts. 98BB04 MBL1 - SYN 0W40. I'm not happy that oil was originally put in that might not meed VW 502.00, but I will give the dealer credit for finally doing the right thing. I don't know, however, that I'll go back to him for oil changes. The only thing that was bringing me to the dealer was the fact that they have the filter, etc. on hand and neither I nor a local garage has to chase across town to get it. I'll have to give this further thought for the future. BTW, thanks to the poster who provided the Tech Bulletin for VW 502.00 from 2006. >> There's a new VW dealer where I live. The old dealer sold VW/Porsche >> to the new owner and kept BMW. [quoted text clipped - 55 lines] >BTW, thanks to the poster who provided the Tech Bulletin for VW 502.00 >from 2006. 6 quarts. I thought that engine took less than 5 even with the big oil filter. "Jim Behning" <jimbehning@doesthisblockpork.mindspring.com> wrote in message snip >>BTW, thanks to the poster who provided the Tech Bulletin for VW 502.00 >>from 2006. > 6 quarts. I thought that engine took less than 5 even with the big oil > filter. good catch Jim!! On Jan 29, 8:39 am, "dave AKA vwdoc1" <vwdoc1nos...@pleasehotmail.com> wrote: > "Jim Behning" <jimbehn...@doesthisblockpork.mindspring.com> wrote in message > [quoted text clipped - 6 lines] > > good catch Jim!! Very interesting, but not worth the hassle for going back to the dealer about it. The "wrong" oil that was put in first cost something like $2.50/qt. Mobil1 costs $4.++/qt., but I didn't pay for Saturday's oil change. I'll need to keep an eye on this when I go for the next oil change. Thanks for the heads-up. Stop by your dealer and ask them to let you read technical bulletin 17-08-01 dated 1/08/08 which has a list of VW approved oils. As a reference Mobil 1 has the 502-00 spec. for SAE 0W-40 > There's a new VW dealer where I live. The old dealer sold VW/Porsche > to the new owner and kept BMW. [quoted text clipped - 22 lines] > Requirements: oil change 5000 miles/6 months > Approved oils: VW 502.00 Thanks. Found TB 17-08-01 at http://tech.bentleypublishers.com/servlet/JiveServlet/download/109-34608-335439- 5945/vw.tb.17-08-01.oils.pdf On Feb 6, 5:44 pm, "Lost In Space/Woodchuck" <webpa...@wildblue.net> wrote: > Stop by your dealer and ask them to let you read technical bulletin 17-08-01 > dated 1/08/08 which has a list of VW approved oils. As a reference Mobil 1 [quoted text clipped - 26 lines] > > Requirements: oil change 5000 miles/6 months > > Approved oils: VW 502.00 oops!!! This should be the correct URL for a copy of the TB: http://pics.tdiclub.com/data/529/VW_TSB_17_08_01_2008-Jan-11.pdf My GF stumbled across VW's letter the other day, and was good enough to type of the list of oils: Brand Name Castrol Syntec - 5W-40 Chevron Supreme Synthetic - 5W-40 Elf Excellium LDX - 5W-40 Kendall GT-1 Full Synthetic - 5W-40 Mobile 1 - 0W-40 Pennzoil Synthetic European Formula - 5W-40 Pennzoil Synthetic European Formula Ultra - 5W-30 Quaker State Full Synthetic European Formula - 5W-40 Quaker State Full Synthetic European Formula Ultra - 5W-30 76 Pure Synthetic Motor Oil - 5W-40 Havoline Synthetic - 5W-40 Total Quartz 9000 - 5W-40 Valvoline Synpower - 5W-30 Valvoline Synpower - 5W-40 > There's a new VW dealer where I live. The old dealer sold VW/Porsche > to the new owner and kept BMW. [quoted text clipped - 22 lines] > Requirements: oil change 5000 miles/6 months > Approved oils: VW 502.00 > My GF stumbled across VW's letter the other day, and was good enough > to type of the list of oils: > Brand Name: >(snipped) > > Is there a newer list of oils that must be used to have the extended > > warranty apply? Here's a list you might find useful: AMSOIL Synthetic European Car Formula is formulated to surpass the most demanding European specifications. It is recommended for European and North American gasoline or diesel vehicles requiring any of the following worldwide specifications: * API SM/CF * ACEA C3-04 * ACEA A3/B3-04 * ACEA A3/B4-04 * ACEA C3 * BMW LL-04 * Mercedes Benz 229.31, 229.51 * Porsche * Saab * Volvo * Volkswagen 502.00, 505.00, 505.01 * DaimlerChrysler MS-10725 Your Owners Manual should show what criteria must be met to qualify. I sure don't have look far to find the brand that has the necessary qualities. > > The following is from the materials I received a few years ago (with > > the listed oil omitted): > > Warranty extended to 8 years and unlimited mileage. > > Requirements: oil change 5000 miles/6 months > > Approved oils: VW 502.00 Oil change interval of 5,000 miles or 6 months is likely be too long for any non-synthetic but oil analysis would prove it one way or the other. VW will have what the extneded OCI is. |
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