Re: TSX audio problems
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Re: TSX audio problems
| really real | 18 Apr 2007 17:36 |
> I would call Crutchfield and see what they have to say: > > http://www.crutchfield.com/ Thanks for the tip. It looks like a great site. They should have an answer for me tomorrow
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| John Horner | 18 Apr 2007 14:53 |
> I'd be happy to relieve Honda of the problem by buying a better audio > unit, if I could find one that actually fit into a TSX. With so many > audio problems, one would think Honda fans would know about good audio > replacements, but I guess the TSX isn't exactly the car that > enthusiastic music fans usually buy. I would call Crutchfield and see what they have to say:
http://www.crutchfield.com/
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| really real | 17 Apr 2007 14:32 |
> Dealers have a hard row to hoe sometimes. Financially, dealers are > usually at Honda's mercy. Plus they have no say in what they must buy > from Honda, but they still have to sell and service what Honda sells to > them, no matter how inadequate or defective. I can understand that. Another problem is a lot of people don't care about music that much in their cars, so the service people don't realize what a hardship it is for someone like me to be stuck listening to the radio for a month instead of being able to play my own music, either through my cds or my iPod.
I'd be happy to relieve Honda of the problem by buying a better audio unit, if I could find one that actually fit into a TSX. With so many audio problems, one would think Honda fans would know about good audio replacements, but I guess the TSX isn't exactly the car that enthusiastic music fans usually buy.
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| Tegger | 16 Apr 2007 23:41 |
>> Failed units are replaced with rebuilts. That is Honda policy on this >> issue. Failed audio units are sent to a Honda-authorized repair [quoted text clipped - 6 lines] > > The dealer promised me a new unit, He can't do that; Honda won't give him one. You probably got that promise from a new Service Advisor who didn't know any better and didn't think to ask. Or maybe one who was sick of you bending his ear with complaints and just said something nice to make you go away.
> seeing as the car was only a few > months old. Then, he stalled and stalled for about a month. > Honda Canada was embarrassed when I complained and gave me some free > service for compensation. But having the newly rebuilt one start to > screw up really has me annoyed. Like I said, they've been having lots of trouble with their audio units. Lots of TSBs on them.
But audio units are not like, say, transmissions, and will not receive the same sort of corporate expenditure Honda is willing to lay out on trannies.
Dealers have a hard row to hoe sometimes. Financially, dealers are usually at Honda's mercy. Plus they have no say in what they must buy from Honda, but they still have to sell and service what Honda sells to them, no matter how inadequate or defective.
Keep bringin' it back as long as your warranty is in effect; make them work for their money. Eventually you'll get a radio that keeps working. I know this is a pain, but at least it's not a "stranded vehicle" problem, like you might get with, say, Ford...
 Signature Tegger
The Unofficial Honda/Acura FAQ www.tegger.com/hondafaq/
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| really real | 16 Apr 2007 22:13 |
> Failed units are replaced with rebuilts. That is Honda policy on this > issue. Failed audio units are sent to a Honda-authorized repair center, [quoted text clipped - 3 lines] > they may have to eat the cost of replacing your radio. It makes no sense > for them to replace your audio unit until they get approval. The dealer promised me a new unit, seeing as the car was only a few months old. Then, he stalled and stalled for about a month. Honda Canada was embarrassed when I complained and gave me some free service for compensation. But having the newly rebuilt one start to screw up really has me annoyed.
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| Tegger | 16 Apr 2007 15:23 |
>> Honda has been having many problems with their audio units. >> [quoted text clipped - 4 lines] > nah, the bastards just waited until they had a rebuilt cd player they > could give me. Failed units are replaced with rebuilts. That is Honda policy on this issue. Failed audio units are sent to a Honda-authorized repair center, remanufactured, then reissued.
If the dealer does not wait until they get warranty clearance from Honda, they may have to eat the cost of replacing your radio. It makes no sense for them to replace your audio unit until they get approval.
 Signature Tegger
The Unofficial Honda/Acura FAQ www.tegger.com/hondafaq/
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| really real | 16 Apr 2007 14:59 |
> Honda has been having many problems with their audio units. > > Honda also requires that dealers submit the warranty claim, AND wait for > confirmation, before performing the repair. This means lots of time goes by > before they are authorized to perform the repair. nah, the bastards just waited until they had a rebuilt cd player they could give me.
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| Tegger | 15 Apr 2007 23:14 |
>>> I have a Canadian '06 TSX and I'm having trouble with the cd player. >>> Is it possible to replace the one I've got with an after market [quoted text clipped - 7 lines] > problems, but the dealer won't fix it until it stops working for him, > and then, I'd wait another month. Honda has been having many problems with their audio units.
Honda also requires that dealers submit the warranty claim, AND wait for confirmation, before performing the repair. This means lots of time goes by before they are authorized to perform the repair.
> I don't much like the cd player anyway and suspect I could get better > sound with a different one. Probably, but intrusion into the factory wiring setup is a recipe for disaster, especially these days.
If you do decide to go aftermarket, have a _qualified_ professional shop do the work, and insist they use an "aftermarket harness" so the factory wiring is not altered.
 Signature Tegger
The Unofficial Honda/Acura FAQ www.tegger.com/hondafaq/
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| really real | 15 Apr 2007 22:46 |
>> I have a Canadian '06 TSX and I'm having trouble with the cd player. Is >> it possible to replace the one I've got with an after market sound system? > > what is the problem ??? > You're still covered by warranty, why not take it to dealer ? It took almost a month for the dealer to fix the cd player by replacing it with a rebuilt one. This one is developing intermittent problems, but the dealer won't fix it until it stops working for him, and then, I'd wait another month.
I don't much like the cd player anyway and suspect I could get better sound with a different one.
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| firewolf | 15 Apr 2007 19:47 |
> I have a Canadian '06 TSX and I'm having trouble with the cd player. Is > it possible to replace the one I've got with an after market sound system? what is the problem ??? You're still covered by warranty, why not take it to dealer ?
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| really real | 13 Apr 2007 23:21 |
I have a Canadian '06 TSX and I'm having trouble with the cd player. Is it possible to replace the one I've got with an after market sound system?
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