agreed

Why the HC?

Not to put too fine a point on it but that is complete and utter rubbish.
Audi almost certainly have an in house legal team that could deal with it
for a fraction of the cost you suggest. Even if they did not any high street
solicitor would be able to advise them for a tenth of that. The OP would
have to take action in the High Court and employ a solicitor who would
probably instruct a barrister just to get the action started. That is always
assuming the OP can find a solicitor to take the case on which is doubtful.

Peter Crosland

[snip]

You almost certainly will want to retain a lawyer / soliciter and have
them send the letters and do all the communication through.
It will cost you, but you have a much higher chance of success.

For their legal department to simply *respond* to your lawyer will cost
upwards of UKP2500 I imagine, in time and resources.
Going to court will almost certainly be more than you're asking them to
pay. Doing this the Right Way is the best course of action.

Hello

Whilst I was really looking forward to being an Audi owner, the
"Vorsprung Durch Technik" expectation was never fulfilled and I now
find myself in the position of contacting the heads of Audi and the
dealer (with whom the contract of sale is with) to reject the vehicle -
copy of letter below.

The vehicle is approx 2.5 years old and has done 50,000 miles. I have
owned from new. From what I understand my "rejection" is pretty
exceptional, but do you think legally I have any chance of success?
Whilst a full refund would be fantastic, I am realistic and don't
really expect as I've had benefit from the vehicle (although not 100%
what I was expecting). What kind of compensation do you think is
realistic or should I expect Audi/the dealer to just refer to the
warranty that has covered the cost of fixing these problems?

Thanks for your thoughts!
MC

"Dear Sirs

After great deliberation and due diligence, I purchased an A4 Cabriolet
2.4 Sport Multitronic because of Audi's claim for quality, technical
perfection and safety. Unfortunately after spending in excess of
£29,000 my A4 Cabriolet experience has not been as described.

With lost confidence in the car's reliability and safety, plus a
catalogue of continuing problems (some of which took more than 6 months
for Audi to acknowledge), I must now claim my rights under the Sale of
Goods Act 1979.

Owning an A4 Cabriolet that is not of `satisfactory quality' or `fit
for purpose' has been a terrible and extremely stressful experience and
I now request refund compensation within 7 days.

A4 Cabriolet 2.4 Sport Multitronic
Chassis Number: removed
Registration: removed

- Steering Column Replaced
- Power Steering Reservoir Replaced
- Multitronic Gearbox Replaced
- Storage Hood Replaced
- Leaking Door Seal Repaired
- Air Conditioning Faulty
- Acoustic Parking System "Blind Spot" Faulty
- Airbag Wiring Replaced
- Automatic Hood Frame Fixings Replaced
- Peeling Audi Badge Replaced
- Windscreen Frame Faulty
- Ignition Coil Replaced

My telephone number is included and your prompt response in this matter
is appreciated.

Yours Sincerely"