I didn't ask them to replace it! All I asked them to do was to physically
check the EGR
Valve to make sure it was working ok. That's it - period. They did not,
because there
was no code at the time.

This problem did NOT exist when the plugs and wires were changed out. The
car IS going back to them tomorrow, but the EGR problem came up BEFORE the
plugs and wires were changed. AND the regular mechanic used the OEM parts at
a lower price than what a dealer would charge for them.

Because I have an extended warranty - Chrysler Added Care Plus - that will
cover
this crap. Why pay much more than you have to? I have a $100.00 deductible,
that
is a heck of a lot better than $750.00 or so to tear apart the transmission.

I have a right to voice my opinion in a public forum such as this. You have
a problem
with my rant because you are a dealer tech, but it's not directed at you, so
take it
easy!

So I'm an "idiot" because a Dodge dealer service dept did not do their job
right and
I chose to rant about it on a public forum? I didn't name names either.
If it makes you feel better to resort to name calling, feel free - I have
broad shoulders.
Whatever floats your boat.

Look, I did NOT post my year/make/model because I DON'T want someone on here
to tell me what is/might be wrong. I just want to know why you take a car
to a dealer, tell them specifically what the problem(s) are, just ask them
to check
it out and PHYSICALLY see if the EGR is ok, PHYSICALLY see that the Torque
Converter is ok,
PHYSICALLY see that the CV joints are ok. But it seems like, if there is no
computer code,
there's no problem.

And that's MY problem. I asked them to PHYSICALLY check it out, you know,
get their hands dirty,
but they refused because there is no computer code.

Stop taking offense because you work for a dealer. This is NOT aimed at
Glenn Beasley, but
the dealer service centers that I have been to (2 of them). They charge WAY
too much for labor,
over-price all their parts, and then don't troubleshoot all the issues fully
or correctly.

If I did my job this way, I would not have a job.

And if they would have replaced the EGR valve and if  it didnt fix it you
would be right back at the dealer complaining because your car wasnt fixed.
You DONT replace a part just because there is a code!!!!

Why the hell dont you take it back to the place that put the plugs and wires
on it!!! if you spray water and see them arcing there is a
problem!!!!!!!!!!!! Your regular mechanic needs to be replaced!!!!

SO WHY DIDNT YOUR MECHANIC FIX THE PROBLEM??? Damn stop Crying!!!!

I can explain it to you and i have never told anyone this but your an
Idiot!!! you post a question here, or should I say you cry on here , dont
give a year make or model and expect to get answers. get a life or buy a
Ford!!

Glenn Beasley
Chrysler Tech. at the dealer!!

I took my car in for 3 issues...

1) P0404 code (EGR Valve stuck) on the odometer when I turn the key
on-off-on-off-on, except when I took it into the dealer to have them check
it out, they wouldn't even look at the EGR Valve because the code was no
longer in the computer. I told them I saw the code on the odometer display
using this method AND by using a scan tool from AutoZone. They told me the
AutoZone tool is worthless, just so they can charge $70.00 to connect
theirs, but it showed the exact same code as the ignition method.

2) My car has been hesitating, lurching, bucking, whatever you want to call
it, while maintaining a constant speed. They said they sprayed water on the
plug wires and they are arcing to ground. Need to replace the wires AND the
plugs they said! I Just had the plugs and wires changed 6 weeks ago! Top of
the line stuff too. But instead of saying to replace the wires only, they
said the plugs too! Why? My regular mechanic said they are full of BS.

3) My car clunks when I shift into a gear, and when I take off - my regular
mechanic says Torque Converter and it's killing the CV Joints. I told them
this, they said they could not duplicate the issue so they did nothing! I
picked my car up from the dealer and when i put it in gear and took off -
SAME CLUNKING sounds! What the heck? They wouldn't even check the Torque
Convert and CV joints out - most likely because there was no computer code
for them.

Why are dealer service dept's like this? Why don't they fix your car when
you take it to them? I'm so sick of dealers. I have an extended warranty and
my guess is that they want out of it as cheaply as they can, wait till the
warranty is over, then fix the car for 2-3x what a regular mechanic will
charge you. I'm sick of it - can someone explain to me why this is?

Ticked off bad,

-TRogers