yes we know the vehicles Hyundai sell are shitty......  lol signed
General Motors

What exactly is the cause of the engine failure?  Hyundai should be
providing your sister with a loaner vehicle, be sure to demand it because
they are not very giving.  My mother has a 2004 Santa Fe that she bought 4
months ago and it has been at the dealership for the last month with a
blown engine.  They are saying that because she took it to an independent
garage for her first oil change, they started to engine with no oil.
That's not true because she was there the whole time.  Yet Hyundai would
only allow the dealership to remove the bottom part of the engine to
reveal "scored bearings" they have been very hesitant with disassembling
the rest of the engine although they know there is a problem on top of the
engine. We feel it is a defective part within and Hyundai has chosen to
void her warranty and wants her to pay $10,000 for a new engine.  Beware
of the Hyundai warranty. After doing much research, warranty problems are
the biggest complaint with consumers that have engine and/or transmission
problems.  I've had my 2004 Santa Fe in 3 times for transmission problems
already.  Please find out what they are saying is wrong with the engine,
I'm curious to know. They have expressed to us that the Santa Fe's "never
have engine problems" and that's why they are blaming her for the cause.

I need your advice!  My sister bought a 2004 Santa Fe last week and
after driving it for one week, the engine seized.  They *think* they
know the cause, but they are not sure.  The dealership tells her all
they can do is replace the engine, then they want to keep it on the
lot for a few weeks to monitor it to make sure there are no more
problems.

My sister is livid.  She bought a new car and traded in an older one
that was no longer reliable.  She thought a brand new car ensured
reliability (I guess not the case!), now she will be stuck with a
lemon.

She is attempting to get the dealership to replace the vehicle (or do
a trade at her loss, since she does not want the lemon).  She called
Hyundai Canada to see what their policy is, and they said they do not
'replace' vehicles, only fix them.  I guess they do not have any kind
of policy that if you own the vehicle for a certain time frame and an
obvious manufacturer/assembly problem causes a problem, you get a
replacement car.

What kind of rights does my sister have in this case?  If they refuse
a trade/replacement vehicle, can she take them or Hyundai Canada to
court and sue to get a new car?

Thanks!
Paula