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Re: One Week Old Santa Fe - Engine Failure - HELP!
| robert_simpkins | 29 Sep 2007 02:11 |
I have a 2002 sants fe 50,000 miles engine just failed
>Has the dealership told you exactly what is wrong with the vehicle? I am >very curious because my mom's 3 month old Santa Fe (3147 miles) engine [quoted text clipped - 4 lines] >wrong with the vehicle. >Thanks |
| kjs | 03 Oct 2004 01:45 |
Has the dealership told you exactly what is wrong with the vehicle? I am very curious because my mom's 3 month old Santa Fe (3147 miles) engine just blew and it's been at the dealership for a month now. It happened 2 weeks and 285 miles after her first oil change. Hyundai won't honor her warranty though because she went to an independent garage and there's an "aftermarket" filter on the vehicle. Please let me know what they say is wrong with the vehicle. Thanks
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| Paula | 21 Sep 2004 05:45 |
I need your advice! My sister bought a 2004 Santa Fe last week and after driving it for one week, the engine seized. They *think* they know the cause, but they are not sure. The dealership tells her all they can do is replace the engine, then they want to keep it on the lot for a few weeks to monitor it to make sure there are no more problems.
My sister is livid. She bought a new car and traded in an older one that was no longer reliable. She thought a brand new car ensured reliability (I guess not the case!), now she will be stuck with a lemon.
She is attempting to get the dealership to replace the vehicle (or do a trade at her loss, since she does not want the lemon). She called Hyundai Canada to see what their policy is, and they said they do not 'replace' vehicles, only fix them. I guess they do not have any kind of policy that if you own the vehicle for a certain time frame and an obvious manufacturer/assembly problem causes a problem, you get a replacement car.
What kind of rights does my sister have in this case? If they refuse a trade/replacement vehicle, can she take them or Hyundai Canada to court and sue to get a new car?
Thanks! Paula
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