DO you know what caused the engine failure?  Demand an explanation from the
dealership. My mother's 2004 Santa Fe has been at the dealership for the
past 4 weeks with engine failure, although they are blaming it on the
garage that did her 1st oil change. They are trying to say that the garage
started the car with no oil during the oil change which is not the case
because my mother was there the entire time the oil was being changed. Her
bearings are severly scorred and for some reason, Hyundai is very hesitant
about looking at the top of the engine although they know there are
additional problems.  They want her to pay $10,000 to replace the engine.
She has 3147 miles on it.  Beware of Hyundai's warranty also, they would
not even look at the SUV for 2 weeks because it has an "aftermarket" oil
filter on it and they want to completely void out her warranty because of
it. Please let me know what you find out, i'm very curious to know the
cause.

I need your advice!  My sister bought a 2004 Santa Fe last week and
after driving it for one week, the engine seized.  They *think* they
know the cause, but they are not sure.  The dealership tells her all
they can do is replace the engine, then they want to keep it on the
lot for a few weeks to monitor it to make sure there are no more
problems.

My sister is livid.  She bought a new car and traded in an older one
that was no longer reliable.  She thought a brand new car ensured
reliability (I guess not the case!), now she will be stuck with a
lemon.

She is attempting to get the dealership to replace the vehicle (or do
a trade at her loss, since she does not want the lemon).  She called
Hyundai Canada to see what their policy is, and they said they do not
'replace' vehicles, only fix them.  I guess they do not have any kind
of policy that if you own the vehicle for a certain time frame and an
obvious manufacturer/assembly problem causes a problem, you get a
replacement car.

What kind of rights does my sister have in this case?  If they refuse
a trade/replacement vehicle, can she take them or Hyundai Canada to
court and sue to get a new car?

Thanks!
Paula